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To avoid unexpected fees, customers are encouraged to check with their mobile carrier for specific details about SMS charges.

1. Introduction CATS Inc. ("we," "us," or "our") is dedicated to protecting your privacy. This privacy policy explains how we collect, use, and protect your information when you use our services, including SMS communications. By using our services, you agree to this privacy policy.

2. Information We Collect We may collect the following information: Personal Information: This includes your name, contact details (such as phone number and email address), and other information necessary for booking and communication purposes. Booking and Transaction Details: Information related to your transport booking, such as pickup and delivery addresses, vehicle details, and scheduling information.

3. How We Use Your Information We use your information to:
Confirm bookings, provide status updates, and communicate any changes to your transport service. Send important notifications related to your transport order. Send occasional promotions or special offers (only if you have opted in). Improve our services and customer experience.

4. SMS Communications and Consent By providing your phone number, you consent to receive SMS messages about your booking, transport status updates, and other notifications relevant to our services. All communications adhere to RingCentral and TCR requirements for transparency and compliance.

5. Opt-Out Option You may opt out of receiving SMS messages at any time by replying "STOP" to any message. Once we receive your opt-out request, you will no longer receive SMS communications from us. You may also contact us directly to manage your communication preferences.

6. Data Protection We take data protection seriously and implement security measures to safeguard your information from unauthorized access or disclosure.

7. Data Sharing We do not share your personal information with third parties unless necessary to fulfill your transport service, comply with legal requirements, or provide requested services (e.g., with transport or logistics partners). SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

8. Contact Us If you have questions about this privacy policy or wish to access, correct, or delete your information, please contact us at catsincdispatch@gmail.com.

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SMS Opt-Out Message for CATS Inc. In line with TCR guidelines, when you initiate SMS communication, include an opt-out message in the first communication:

“CATS Inc.: You are receiving this message as part of your vehicle transport service updates. To stop receiving SMS messages, reply ‘STOP’ at any time.”

“By signing up, you consent to receive SMS updates from CATS Inc. regarding your transport services. You can opt out anytime by replying ‘STOP’ to any message.” “SMS Terms And Conditions”

2.1 SMS For Consent Communication
The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2.2 Types of SMS Communications
If you have consented to receive text messages from CATS INC, you may receive text messages related to: (Appointment reminders, meetings, and follow-ups on cases.)

For Example: Hello Thank you for contacting CATS INC, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help" or visit our Privacy Policy.

2.3 Message Frequency:
Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

2.4 Potential Fees for SMS Messaging:
Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.

2.5 Opt-In Method:
Customer will Opt-In for SMS messaging from CATS INC through (intake forms, Verbally, filling out a paper form) Contact Us, this agreement for SMS will not be shared with third parties for marketing purposes.

2.6 Opt-out: Customer will be able to opt out of SMS messaging from CATS INC by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START

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